Privacy Policy

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This Privacy Policy describes how Rinsingankle, operating at rinsingankle.world and located at 103 Lake Road, Belmont, Auckland 0624, New Zealand, collects, uses, stores, and protects personal information in connection with our mini-routines for recovery products and services, including the Dawn Reset Sequence, Midday Mobility Flow, and Evening Restore Bundle recovery kits, as well as our rhythm guides and related digital content.

1. Data Controller

The data controller responsible for your personal information is Rinsingankle. For any privacy-related inquiries, you may contact us by phone at +64212117196 or by writing to our Belmont studio address. Our designated contact for privacy matters is available during standard New Zealand business hours, Monday through Friday, excluding public holidays.

2. Scope of This Policy

This policy applies to all personal data processed when you visit rinsingankle.world, submit inquiries through our contact form, purchase or request information about recovery kits, access digital rhythm guide content, subscribe to communications about mini-routines, or otherwise interact with Rinsingankle products and services. This policy does not apply to third-party websites linked from our platform, and we encourage you to review their respective privacy practices independently.

3. Information We Collect

3.1 Information You Provide

When you contact Rinsingankle or place an order for recovery products, we may collect your full name, email address, postal delivery address within New Zealand, phone number, product preferences, messages describing your recovery routine goals, and consent records confirming your agreement to data processing. If you request personalised rhythm guidance, we may also collect information about your daily schedule and wellness preferences that you voluntarily share.

3.2 Automatically Collected Information

When you browse rinsingankle.world, we may automatically collect technical data including your IP address, browser type and version, operating system, device type, referring URLs, pages viewed, time spent on pages, and interaction patterns with our recovery product listings and rhythm guide content. This data is collected through cookies and similar technologies as described in our Cookies Policy.

3.3 Order and Transaction Data

For recovery kit purchases, we process order details including product names, quantities, prices in New Zealand dollars, delivery instructions, and payment confirmation references. We do not store complete payment card numbers on our servers. Payment processing is handled through secure third-party providers compliant with applicable financial data standards.

4. How We Use Your Information

Rinsingankle uses personal information for the following purposes related to our recovery products and services:

• Processing and fulfilling orders for Dawn Reset Sequence, Midday Mobility Flow, and Evening Restore Bundle kits, including packaging, shipping, and delivery tracking within New Zealand.
• Responding to inquiries about mini-routines, rhythm guides, product availability, pricing, and personalised recovery schedule recommendations.
• Providing access to digital companion content associated with purchased recovery kits, including emailed sequence links and timing guides.
• Improving our recovery product offerings, website functionality, and rhythm guide content based on aggregated usage patterns and customer feedback.
• Sending transactional communications such as order confirmations, shipping updates, and responses to contact form submissions.
• Complying with legal obligations under New Zealand law, including tax record-keeping requirements and responding to lawful requests from authorities.
• Protecting the security and integrity of rinsingankle.world and preventing fraudulent orders or misuse of our services.

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds: your explicit consent, provided when you submit our contact form and tick the data processing consent checkbox; performance of a contract, when processing is necessary to fulfil recovery kit orders you have requested; legitimate interests, such as improving our mini-routine products and ensuring website security, provided these interests do not override your fundamental rights; and compliance with legal obligations under applicable New Zealand legislation including the Privacy Act 2020.

6. Data Sharing and Disclosure

Rinsingankle does not sell your personal information. We may share data with the following categories of recipients only when necessary for the purposes described in this policy:

• Courier and logistics partners who deliver recovery kits to addresses within New Zealand, receiving only the delivery information required to complete shipment.
• Payment processors who handle transaction verification for product purchases, operating under their own privacy policies and security standards.
• Email service providers used to send order confirmations, digital rhythm guide access links, and responses to your inquiries.
• Website hosting and analytics providers that help us maintain and improve rinsingankle.world, subject to data processing agreements.
• Professional advisers including accountants and legal counsel, bound by confidentiality obligations, when required for business operations.
• Government authorities or law enforcement when required by applicable law, court order, or to protect the rights and safety of Rinsingankle, our customers, or the public.

7. International Data Transfers

While Rinsingankle is based in New Zealand and primarily processes data domestically, some of our service providers may store or process data in other countries. When personal information is transferred outside New Zealand, we ensure appropriate safeguards are in place, including contractual clauses requiring recipients to protect your data to standards comparable with the Privacy Act 2020.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected. Order and transaction records for recovery kit purchases are retained for seven years to comply with New Zealand tax and accounting requirements. Contact form submissions and inquiry correspondence are retained for three years unless you request earlier deletion. Marketing consent records are retained for the duration of your subscription plus one year. Automatically collected technical data is typically retained for twenty-six months before anonymisation or deletion.

9. Your Rights

Under the Privacy Act 2020 and applicable regulations, you have the following rights regarding your personal data held by Rinsingankle:

• The right to access personal information we hold about you and to receive a copy in a commonly used electronic format.
• The right to request correction of inaccurate or incomplete personal information related to your recovery product orders or account details.
• The right to request deletion of your personal data where there is no compelling legal or contractual reason for continued processing.
• The right to withdraw consent for data processing at any time, without affecting the lawfulness of processing conducted prior to withdrawal.
• The right to object to processing based on legitimate interests, including profiling related to product recommendations.
• The right to lodge a complaint with the Office of the Privacy Commissioner in New Zealand if you believe your privacy rights have been violated.

To exercise any of these rights, contact Rinsingankle using the details provided in Section 1. We will respond to verified requests within twenty working days.

10. Data Security

Rinsingankle implements appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include HTTPS encryption across rinsingankle.world, access controls limiting employee access to personal data on a need-to-know basis, secure storage of order records, regular review of our data handling practices, and staff training on privacy obligations. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our recovery products and rhythm guides are designed for adults. Rinsingankle does not knowingly collect personal information from individuals under the age of sixteen. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly. Parents or guardians who believe their child has provided personal data to us should contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our recovery product offerings, legal requirements, or data processing practices. When material changes are made, we will post the updated policy on rinsingankle.world with a revised effective date. We encourage you to review this page regularly to stay informed about how Rinsingankle protects your information.

13. Contact Information

For privacy-related questions, requests, or concerns regarding your personal data and our recovery products, please contact Rinsingankle at 103 Lake Road, Belmont, Auckland 0624, New Zealand, by phone at +64212117196, or through the contact form available at rinsingankle.world.